How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from December 29, 2015

Slack – the free communication platform for businesses.

English image not yet available...
Image source: Slack.com

Dynamic News Feed
Open and private chats
Direct video calls with screen sharing option
Fast document exchange
Simple search for documents and messages

Email communication is indispensable today. Nothing has changed in this area over the past decades - time for a new way to exchange information even better and more efficiently.

Slack is enjoying growing popularity. After launching in January 2014, within six months, 120,000 people were using the new communication platform daily. Now, it's millions.

Advantages over emails

Searching through emails for specific content - be it topics or files - can be tedious. Slack is different: similar to Twitter, messages and documents can be tagged with hashtags, making them easier to channel.

There is no traditional inbox here. In the respective channels (topics) or in personal communication between users, the latest information is always displayed. This immediacy and transparency have many advantages within a company. Information is exchanged quickly – no need for email distribution lists and cc notifications. Slack works simply and informally. The obligation that an email carries cannot be replaced by Slack.

Especially small and medium-sized businesses worldwide use Slack. Even though email cannot be completely replaced, this new form of communication is now more valued internally than traditional emails.

Link to the demo video

The most important features at a glance:

1. Channels

Open channels are for all users. Here, general information can be exchanged. If you're running late in the morning, you can post a quick update here - but information about the daily lunch menu or the next company event reaches all users immediately.

2. Private Channels

Certain topics are only relevant to certain users. Whether they are sensitive issues or projects. Here, you can open a "Private Channel" and invite the respective users.

3. Direct Communication

You can send a private and direct message to any user - as you might be used to from Skype.

4. File Sharing

With drag-and-drop, various files including comments can be shared or sent in Slack. Collaboration with Google Drive, Dropbox, or Box is made possible through the link to the file.

5. Integrations

Tools like Github, Dropbox, Twitter, Asana, etc. can be integrated, so that notifications can be completely covered by Slack. This way, there's no need to switch back and forth between different tools, and Slack offers comprehensive searchability.

6. In-depth Search

All content in Slack – messages, notifications, files, etc. – can be found at any time using the search function. Even content within a posted PDF, Word document, Google docs is indexed! Information can be further channeled with the help of hashtags.

7. Apps

Through the Slack Apps, you automatically have access to all messages and archives, documents can be uploaded quickly, and notifications are immediately visible via push message.

Free Version

With the free basic version of Slack, an unlimited number of employees can be added. This model includes 5 GB of storage, and when searching, you are limited to the last 10,000 messages. The other models offer a range of special services and features.