Data Security and Operations.
Cloud Software
Independent of Location and Platform
MOCO is a cloud software that is independent of operating systems and platforms. You can access your data from anywhere via login. The software is operated through an internet browser: Edge, Chrome, Firefox, and Safari in their latest versions.
Since no installation on your own device (computer, iPad) is necessary, there are no setup costs. Data cannot be lost in the event of a system crash on your own device.
The additional free smartphone apps (iOS and Android) for time and personal expenses tracking are automatically synchronized. You or your employees install these apps as usual via the App Store.
Always up-to-date
Since MOCO is web-based software, all users automatically work on the latest version. Updates happen regularly and automatically and do not interfere with daily work.
GDPR
MOCO is GDPR-compliant and provides all clients with a contract for data processing. » Detailed information on MOCO's GDPR compliance
SSL Encryption
Data is accessed via SSL. SSL is an encryption protocol that makes the transport of private data over public networks possible (also used in online banking). Therefore, all interactions with MOCO are encrypted and private.
Where is my data?
Data Center IWB – Independent of External Services
MOCO is hosted in Switzerland on managed servers by our in-house partner Netskin GmbH at the IWB (Industrielle Werke Basel) data center in Basel – independent of external services. The IWB data center is the largest carrier-neutral data center in the Northwestern Switzerland region. Uncompromisingly designed and deployed technology ensures the highest operational security.
Complies with EU Data Protection Standards
The data is subject to Swiss data protection law, which is equivalent to the EU data protection law. For Switzerland, the level of data protection required by the GDPR was formally recognized by the EU Commission: 2000/518/EC.
All data centers are operated with renewable energy (as of 01.03.2024).2-Factor Authentication (2FA)
The Additional Security Layer for MOCO
Each company decides for itself whether to activate 2FA. This ensures that only the respective user can access their account and sensitive data – even if another person knows the personal password. For access to sensitive areas within MOCO, a code entry is required from the user. This code is retrievable by the user on their smartphone and changes every 30 seconds. » More information and how to activate 2FA
What You Can Do to Contribute to Security
As an account holder and user, you can significantly contribute to security: with the right passwords, their management, etc. » More information under 4. - 9.
Costs
One Price – All Inclusive
In the so-called Software-as-a-Service model (SaaS), a monthly fee is charged. This eliminates surprisingly high additional costs for setup, maintenance, and updates compared to installed or in-house operated software. The monthly price also includes a convenient, personal in-app service that helps with both general and specific questions.
Backup and Control
Backups
Twice a day, a full backup is created, and incremental backups are made every minute in between to minimize the risk of data loss. If you decide to cancel your MOCO account, you can use all » Export options in advance. For any further requests, just get in touch with us.
Access Control
The hardware is located in the data center of IWB Telekom Basel. The data center is certified according to ISAE 3402 SSAE 16 Type II. The only people who have access via chip card and PIN are two members of our team.
No Training Necessary
Easy to Use
MOCO is designed so that smaller companies can quickly get up to speed on their own thanks to its user-friendly interface and provided resources. The following resources are available for any questions:
- Demo, Getting Started & various videos
- User manual with complete illustrated description of functions
- Personal in-app support from the MOCO team
For companies that want to onboard more than 20 employees, a personal Q&A session is included. This online meeting builds on prior self-information » Demo and allows you to address all individual, more complex requirements and open questions directly using the software.
