How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from August 10, 2016

Successful Project Management That’s Fun – with Trello!

If you are a project manager and don't know Trello, you're missing out. Projects are organized here with boards, lists, and cards. The project management software Trello impresses with its simplicity and visual representation.

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Why We Introduce Trello Here

An agency software that promises to do everything should be approached with caution because the 'jack of all trades' no longer meets today's software requirements. Software should make everyday work easier - all-in-one solutions are almost always complicated and cumbersome to handle. Therefore: Neither 10 individual solutions nor an all-in-one solution make you happy. The truth lies somewhere in between - with 2-4 core tools - depending on the need.

MOCO specializes in business figures, and Trello virtuously covers project management. We therefore recommend Trello as an ideal complement. With the MOCO Chrome Extension, time can be recorded directly in Trello without having to switch to MOCO. Additionally, there are further possibilities to connect MOCO and Trello via Zapier and define your own workflows.

What is Trello

Trello is a software or tool where projects are organized using boards. Within the board, defined and assigned tasks are moved in card form with drag-and-drop between status lists. Several people can work together ideally, and it is clear at a glance what needs to be done by whom, what is currently being worked on, and what has already been completed.

Different project managers organize their projects differently. Trello supports an individual approach. From simple to-do lists to a Scrum workflow, various project management types can be covered.

Boards, Lists, Cards

A board stands for a project or, in the case of a huge project, for a project phase. Tasks can be organized in lists and collaborated on with other participants.

Within the list, cards are created. Using the lists, a workflow can be mapped, or ideas can be collected and structured. Cards can be moved between the lists with 'drag-and-drop'. This haptic is simply ingenious.

A card is the most important unit. Cards stand for tasks or ideas – something that needs to be done or that must not be forgotten during a project.
Within the cards, descriptions, checklists, dates, or files can be added. Additionally, tasks can be commented on within the task card, and involved persons can be notified – so all information related to the task is collected chronologically. All cards and information can be searched afterward.

More information on the basics, possibilities, customization, collaboration, and apps: https://trello.com/guide

Demo video: Trello offers a good demo video (in English) as a starting aid.

What Does Trello Cost

Trello is free in the basic version. This is usually sufficient, as all the actions described above are included in the basic version.
Prices

Apps

Trello is always with you – the Android and iOS apps are extremely practical and easy to handle on the go. Photos or files can be added directly to a card. With real-time notifications on tablets and smartphones, you won't miss any info and can respond immediately.