How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Alter News-Artikel! » Hier geht's zur aktuellen Online-Hilfe

Article from April 05, 2022

Quick Wins: Hourly Report for Your Own Company, Numerous API Extensions & Various Small Optimizations.

General

Each user sets their initial password themselves
When adding a new user, MOCO sends an invitation by email to the person concerned. A password is no longer sent along. It can be created via a link. Alternatively, go to "Reset password" at login.

Call up and evaluate internal projects more specifically
The fastest way to your company is via the global search (1) – accessible via the magnifying glass at the top right or "/" on the keyboard. For your own company, you can now access active and archived projects directly via a sub-navigation (2). There is also the menu item "Hourly Report". Here, recorded hours for your own company can be filtered - and an hourly report (PDF, xls, csv) can be created.

Interne Projekte auswerten

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Extended team addition to projects
When specifically adding teams, all already recorded can also be deleted in the same step.

Extended Excel export for absences
In the Excel export of absences under "Planning", a column has been added that indicates whether it is a half or full day.

Extended Excel export for proposals
In the Excel export of proposals, the proportion of proposed (marked) additional services is now also included as a column.

Time Tracking

Compare working hours with project times per person
For personal working hours, the brief extracts of working time vs. project time can be compared by clicking on the day in the web view.

Expenses & Accounting

Record transfers as bulk payments

Bulk payment can be chosen as a default setting
The expected date of the bulk payment is displayed when creating the transfer order.

Accounts receivable and accounts payable
The account management in the accounting area can now be sorted ascending and descending by name and account. This makes it easy to determine what the last assigned number was.

OCR notification when budget limit is reached
When text recognition for incoming invoices is activated, a budget can be set. If this is reached, MOCO informs the account owner.

API

Manage personal expenses (CRUD)
Personal expenses can now be read and written.

Manage expense payments (CRUD)
Expense payments can now be read and written.

Proposals: send via email and filter by lead
Similar to the endpoint for invoices, proposals can now also be sent via email. In addition, proposals can be filtered by lead.

Read and set project deputy
The second person on the project is now also readable and writable.

Selectable letterheads
Both when sending invoices and when retrieving the PDF, the letterhead can now be selected.

Filter additional services by labels
Project-wide additional services can now be filtered by project labels.

Text search for time entries and companies
Both time entries and companies can now be filtered via search terms.

Webhooks: New hooks for project services and subdomain header
Project services ("Tasks") are now also available as webhooks in the account settings. In addition, the account subdomain is returned as an additional header.

Working hours: touch returns the entry
Instead of a previously empty response, the touch endpoint now returns the relevant entry.