How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Alter News-Artikel! » Hier geht's zur aktuellen Online-Hilfe

Article from February 23, 2021

MOCO & DATEV: The Direct Connection.

Included in the subscription: With the direct connection to DATEV, MOCO offers not only manual export but also automatic transfer including documents.

agentursoftware anbieter mit datev schnittstelle moco

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General Information

🏅 Official DATEV Partner
In addition to manual accounting export, the direct connection is now also operational. Using the test scenarios agreed with the manufacturer for this interface, DATEV has confirmed the technically error-free data exchange. MOCO has been an official DATEV partner since February 2021.

☝️ Overview of the interface
MOCO now supplements

With the API interface, DATEV Invoice Data Service 1.0, incoming and outgoing invoices can be transmitted as document images with invoice information from the partner solution to DATEV Unternehmen online without media disruption. The transmitted data can be processed as a booking suggestion in DATEV accounting.

With the file interface, DATEV format, transaction data can be transferred to DATEV accounting. Detailed information can be found in the PDF document: Scope of the DATEV format interface.

🤝 Free consulting from DATEV on ordering and setting up data services in DATEV
DATEV offers free consulting for tax consultants and companies doing their own bookkeeping, which facilitates the setup of the DATEV Invoice Data Service 1.0. An appointment can be booked here

🤝 Support in finding a tax consultant
If you do not have a tax consultant yet and would like to use the new accounting connection? Tax consultants working with DATEV are listed here at Smart Experts.

Benefits of the Direct Connection

Great time savings: the data, including documents, are available at the push of a button in the office.
Security: the transfer is multiply secured.
The documents remain with the company

Activate connection to DATEV Unternehmen online

1. Requirements

1.1 Your tax consultant has ordered the DATEV Invoice Data Service 1.0 for you and set it up for themselves.
If you do your own financial accounting with DATEV, you can independently commission the Invoice Data Service 1.0 with your tax consultant's consent. More information can be found here.
DATEV offers free support for ordering the data service and setting it up in DATEV – see above.
1.2 For authentication (see 3.), you need DATEV SmartLogin. Access to DATEV SmartLogin is provided after successful ordering of the interface. If you already have a DATEV Smart Login access, it will be equipped with the necessary rights during the commissioning process.
1.3 In DATEV Unternehmen online, the extended editing form is activated (see illustration).

datev bearbeitungsform erweitert

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2. Choose setting in MOCO
In the settings under "Accounting" select the option "Automatic Transfer – DATEV Unternehmen Online".
DATEV DUO aktivieren

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3. Authenticate with DATEV
DATEV mit MOCO verbinden

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4. Enter your accounting accounts

Now MOCO is ready to transfer incoming and outgoing invoices to DATEV Unternehmen online for this account.

Transfer outgoing and incoming invoices

In the "Invoicing" or "Expenses" section of the "Accounting" menu, you select the invoices and have them (invoice data including documents) transferred to DATEV:

Prepare and select invoices
Select pre-accounted invoices and confirm at the bottom right.
moco datev rechnungen vorkontieren

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Transfer to DATEV
In the export dialog box, the export can be labeled. For example, "December 2020".
With "OK", the invoice data & documents are transferred to DUO (checkbox is set by default).
datev export bestätigen