How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from March 18, 2025

Invoicing & Approval Process: Efficient Workflow for Internal Invoice Approval.

Similar to incoming invoices, there is now an approval process for outgoing invoices. Use it as needed and benefit from the ability to automate approval requests.

The Invoice Approval Workflow

Request Approval

For an invoice in the "Draft" or "Created" status, you can request approval via a new button (1).

Freigabe Workflow Freigabeprozess Rechnungen

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The designated person will be notified – through the message inbox or additionally via email, depending on notification settings. The message links directly to the invoice.

Pending Approval

Pending approvals are generally marked in orange in the list. The Smart Filter "Approval Pending" (2) helps you access all requested approvals. To specifically filter your own approval requests, you can use the keyboard shortcut "Q" (3).

Email dispatch remains disabled until the invoice is approved.

Approve or Reject

In the invoice detail view, it can be approved or rejected with a click, similar to expenditures.

Upon approval, the person who requested the approval receives a notification, and the invoice is marked in green.

Upon rejection, the requesting person is also notified, but the invoice is marked in red, and email dispatch remains disabled. You can specifically call up all rejected invoices using the Smart Filter "Approval Rejected". For clarification or correction, participants can use the "Notes & Files" feature, including @Mention. Approval or deletion of the approval request is possible at any time.

General Notes

Multiple approval requests per invoice can be made simultaneously or sequentially.
All actions are documented in the comments below the invoice.
All persons with full or restricted access to invoicing can be addressed.
Notification options can be customized in your profile.
Approval requests can be deleted by: the designated person, the creator, or someone with full access to invoicing.
Invoices with pending or rejected approval are not offered for accounting export.

Automatic Approval Request

In the settings under "Invoicing" > "General," you can now set up or adjust automation – and automatically create an approval request from a defined minimum amount.
Abrechnung automatischer Freigabeprozess

Abrechnung automatischer Freigabeprozess

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Benefit from Previous Options

Previous alternatives for reviewing & approving invoices can still be used:

Labels: Invoices can be temporarily marked with a label. This allows you to specifically call up certain special invoices via the side menu.
Comments: At the bottom of the invoice detail view is the "Notes & Files" section. Here you can comment, notify, request, or inform another person.