How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from September 13, 2018

The Progress and Final Invoice.

What is a progress invoice? How do you proceed? What needs to be considered? This article provides a compact overview of progress and final invoices related to a project.

Abschlagsrechnung und Schlussrechnung Agentursoftware

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What is a progress invoice?

A progress invoice is billed before the final completion of the project for a percentage or relative share of the total amount.

Common practice:
30–50% of the proposal amount is invoiced after the project start or a first milestone. At the project completion, the corresponding final invoice follows.

When does a progress invoice make sense?

Typically, orders are invoiced after completion – that is, after the service has been provided. However, larger projects tie up many resources over an extended period. This raises the question of how to ensure cash flow during this "dry spell" to pay all employees their salaries on time. For this reason, arranging one or more progress payments makes sense for larger projects. It can also be an advantage for the customer if they do not have to settle a large sum all at once at the end of the project.

How do you proceed?

This should be considered already during the proposal phase. If the proposal amount is relatively high, a progress payment can be agreed upon with the customer. Often, the proposal will state, for example, "50% of the proposal amount is due at the start of the project". After the customer confirms the proposal, a corresponding progress invoice is created.

What needs to be considered for a progress invoice?

A progress invoice is essentially a normal invoice and must contain all the usual information.
Additionally, it should be labeled as "progress invoice" (or with a related clear term - e.g., "Akontorechnung") for good traceability, ideally numbered if there are several progress invoices.
Every progress invoicing process must include a final invoice.

The Final Invoice

A final invoice should bear the title "Final Invoice" (or End Invoice). It is clear that this invoice is associated with one or more progress invoices.
The deduction of progress invoices is made by specifying the invoice number, invoice date, and VAT amount.
Progress invoices are either a) deducted net before the final invoice sum and by specifying the invoice number, invoice date, and VAT amount or b) gross afterwards.