How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from April 09, 2024

Synchronize Credit Card Payments Including Receipts with MOCO.

MOCO + Pliant: Direct integration of the credit card solution for comprehensive synchronization of all credit card payments and receipts. Company purchases and employee expenditures are automatically recorded in MOCO, read out, and prepared for accounting.

Kreditkarten Integration Pliant MOCO ERP Agentursoftware

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Benefits of Credit Card Integration

With the integrated credit card solution, managing business expenditures becomes simpler and more efficient. Highlights at a glance:

Automatic recording of all credit card payments.
Automatic recording of all credit card receipts.
Supplementary synchronization from MOCO to Pliant.
Real-time view in the cash flow report.
The cardholder is identified in MOCO for correct allocation of the expenditure.
The integration is developed and maintained by MOCO and is included in the subscription.

Automatic Recording of All Credit Card Payments

Transactions from Pliant are synchronized as expenditure payments in MOCO. Reconciliation of the credit card statement is not required. Transactions not yet booked in Pliant (shown as pending) are displayed in number and amount and linked under "Drafts".

Automatic Recording of All Credit Card Receipts in MOCO

MOCO directly creates expenditure drafts with receipts from Pliant. If text recognition (OCR) is enabled, the receipts are also read out.

If the receipt is recorded later in Pliant, it will be synchronized retroactively. If the receipt is still missing, MOCO will still create an expenditure draft with a note that the receipt is missing.

We recommend always recording receipts via Pliant. Pliant offers an incoming email address. The receipts are then automatically assigned to the payment.

Supplementary Synchronization from MOCO to Pliant

If a missing receipt is added to the expenditure draft in MOCO or the payment from Pliant is assigned to a receipt already recorded in MOCO, the receipt will also be synchronized to Pliant.

This significantly reduces administrative effort, simplifies receipt tracking, and ensures that both systems are always up to date.

Real-Time View in the Cash Flow Report

Since the payments are recorded directly after approval from Pliant, they flow promptly into the cash flow report, and you can also see the payment in the Dashboard tile "Payment Outflow".

Why Such a Credit Card Solution?

Here’s why it’s worth using such a card solution – aside from the seamless integration into MOCO:

Completely digital card and receipt management.
Any number of credit cards can be created for personal expenses, projects, or specific purposes. New employees also receive a card immediately via click.
Each card can be assigned an individual limit.
Cards can be created immediately and added to the smartphone wallet right away.
You always have an overview of which receipts for credit card payments are still missing.

Popular with Agencies

Many agencies work remotely or in a hybrid model. The digital credit card solution enables a simple, flexible, and yet transparent payment option for all employees.

Agencies offering SEA can create a card per ad channel, client, or project and control expenditures with budgets.

Pliant

Best-in-class Approach
Like MOCO, Pliant also follows the best-in-class approach: A few tools focused on specific areas, optimally integrated, provide the best flow and the most value.

Unique Comprehensive Integration
The usual approach so far has been "light integrations" – only payments are fetched via finAPI, not receipts. MOCO is currently the first agency software in the DACH region to offer such a direct and comprehensive integration with Pliant credit cards.

Not using Pliant yet but interested? More info about Pliant

Activate Credit Card Sync

Activate

You activate the option in Settings > Extensions > Credit Cards. After clicking the "Activate" button, you confirm the connection to your previously created Pliant account.

kreditkarten integration agentur pliant einstellungen

kreditkarten integration agentur pliant einstellungen

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Then You're Ready to Go

The rest happens automatically: As soon as the payments are booked by Pliant, MOCO automatically records the expenditure draft and the payment. The receipts are synced. We describe the mechanics in more detail above.

Kreditkartenzahlungen synchronisieren Pliant und ERP MOCO

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Note for Accounting: Accounting is disabled in Pliant because preparatory accounting is done through MOCO. Accounting in MOCO

Collected Experience from Practice

We at MOCO use MOCO as an ERP for our company and the credit card solution from Pliant for about 3 months. Practical experience played an essential role in achieving a truly meaningful integration.

This is how the cards work for us: Some employees have a personal virtual card for expenses such as travel costs. Additionally, we have a credit card through which our subscriptions (tools and other services) run.