How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from September 25, 2023

Various Quick Wins & UX Optimizations.

English image not yet available...

Projects

Planned Invoicing in the Project List

In the budget progress graphic, in addition to the info on the already invoiced amount, the still planned invoicing amount via the invoicing plan is now displayed in light gray (1).

More about invoicing plans

Project Group Budget Control

In the project group report, the sum of the project budgets is compared when a group budget is set. The red display quickly makes it clear if the group budget is too small (2).
If no group budget is set, the project budgets are automatically summed as the group budget.

More about project groups

Time Tracking

Time Entry with All Shares in One Click

When sharing a time entry in time tracking, all persons can now be selected with one click.

More about sharing time entries

Optimized Dropdown

For better readability of the project name in the time tracking dropdown, the display of the customer name takes up less width.

Expenditures

Assign Expenditures Cost Group

When assigning expenditures to a project, you can directly choose the cost group (3).

More about cost groups

Minor UX Optimizations

In mass invoicing (Invoicing > Billable), the selected period is displayed in the next step but can no longer be changed – there is now a new note about this.
For the English user interface, the term "Expenditure" is now used for "Ausgaben", while "Expenses" remains for "Spesen". This was not previously clearly separated and consistent.
When recording fixed cost amounts (monthly varying), the month is no longer displayed only as a placeholder but below the field, so it is always clear which month is being edited, even for subsequent changes.