How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

The Entry

Entry | Adjust Entries | Recurring or Continuous | Skip Absences

Entry

Click, Drag

To enter, click directly on a day or click and drag over multiple days. Alternatively, you can drag and drop a project from the Project Favorites into the schedule and adjust it as needed.

Kapazitätsplanung MOCO ERP Agentursoftware – der Eintrag

Kapazitätsplanung MOCO ERP Agentursoftware – der Eintrag

English image not yet available...

The Entry

Color & Title (1)

The entry title defaults to the project name. It can be textually supplemented (e.g., naming a project phase) and marked with symbols (under "More Options") or emoticons.

Emoticons: Overview on unicode.org or insert symbols via keyboard shortcuts or custom keyboard layout: https://machow2.com/check-mark-on-mac/ On new Macs, the keyboard is automatically equipped with the globe system for emoticons.

Duration (2)

If you select one or more days within a week, you can create a recurring entry. Alternatively, you can record a continuous entry to skip absences or define a total sum instead of hours per day.

Select Person & Project (3)

The number on the right shows the unplanned remaining hours if the project is budgeted.

Select Service (4)
For simplicity, you can initially ignore the service in rough planning, as it is optional. Selecting the service offers the following benefits:

More accurate calculation if the hourly rate is defined by service.
For time tracking, the service is pre-selected, and you can directly use the stopwatch.
The number on the right shows the unplanned remaining hours if the service is budgeted. The budgeting of individual services is independent of the project budget.

Hours per Day or Total (5)

The number of hours is freely enterable. The numbers on the right are for quick selection. An entry with 0 hours – can be used for various info, deadlines, etc.

Instead of hours per day, you can also have MOCO distribute a total hour sum evenly over a certain period. For example, using the From-To Entry.

More Options (6)

Here you will find options to use as needed:

Symbols
Notes or info
Option to mark the entry as tentative (does not yet affect workload)
Change log: The history of actions is traceable at the end of the entry.

Add Person to Project (7)
If the selected person is not yet assigned to the project (for time tracking), this can be done easily via the checkbox.

Adjust Entries

Drag and Drop

Move an entry by holding down the mouse button – to another day or to another person
Copy/Duplicate: Drag and drop while holding the Alt key

Extend or Shorten

You can grab and extend or shorten the entry using the handle on the right.

Quick Actions via Right-Click

Right-click to copy, delete, or change the color for the project/entry. You can also mark an entry or series as tentative (does not affect workload).

English image not yet available...

Recurring or Continuous

For recurring or continuous entries that skip absences, create a series of entries. This consists of individual linked sequences marked with a linking symbol.

Recurring: Weekly, bi-weekly, or every 4 weeks

If an entry needs to be repeated, such as on a weekday, select "Recurring?" and choose an end date.

Continuously Even

If a project needs to be planned evenly over a certain period, select the start and end dates as well as the total hours – also whether absences should be skipped.

Serieneintrag Projekte Ressourcenplanung Agentursoftware

Serieneintrag Projekte Ressourcenplanung Agentursoftware

English image not yet available...

Edit

A series can be moved or changed via drag & drop. When deleting or modifying, MOCO asks if the change should apply to this one, all, or this and all future sequences. A single sequence from a series entry can be touched and extended or shortened.

Copy Single Sequence

With the Alt key pressed and using drag & drop, you can easily copy a sequence.

Detach Sequence from Series

With a right-click, a sequence can now be easily detached and moved to another person. For example, for vacation replacements.

Kapaplanung Eintrag Rechtsklick Optionen

English image not yet available...

Extend Series

The end cannot simply be copied from the last sequence with a right-click to create the "extension series entry" afterward.

Skip Absences

If an entry spans several weeks or months and should be evenly distributed, enter the from-to dates and usually select "Skip Absences" (see illustration).

Kapazitätsplanung mit MOCO ERP Software