How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Article from April 25, 2024

Forecast Expenditures Part 2: Recurring General Expenditures.

Overview

Part 1 One-time General Expenditures
Part 2 Recurring General Expenditures
Part 3 Planned Expenditures from Projects

Use this option to plan all regular company expenditures. They are similar to recurring additional services with the difference that you can decide whether the planned expenditure should be created for an assignment or not.

Recurring General Expenditures: Recorded Once – Planned for the Future

Regular company expenditures for which you expect receipts are recorded as recurring (1). This includes for example software subscriptions, service subscriptions, hosting of your website, etc. You can also plan a regular expenditure budget – for example, a monthly ad budget that the responsible persons can manage.

Distinction from Fixed Costs

Fixed costs still include regular expenditures for which there are no receipts and which are handled differently in accounting. These are usually rent and salaries.

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On the defined due date, the planned expenditure is created – and the respective expenditure can be assigned. With the assignment, the plan is fulfilled. Complete the planned expenditure. If the receipt arrives before the planned expenditure is created, you can quickly create it via the dropdown (2).

Handle Small Amounts Pragmatically

Do you want to plan smaller recurring amounts for the future but find the assignment unnecessary? Then define in the settings the minimum amount (1). The default value is set to 0.

Geplante Ausgaben Software Forecast EinstellungenMOCO

Geplante Ausgaben Software Forecast EinstellungenMOCO

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Manage Subscriptions Centrally

In the overview list under "Recurring" you can view and manage all recorded regular expenditures. You see the total amount for the next 12 months (1) – and for each listed regular expenditure (2) the next due date, which budget the recurring expenditure is assigned to, how often the expenditure occurs, whether there is an expiration date, and whether a planned expenditure is created for assignment.

If you enter information in the "Additional Info" field, it will be displayed in the list via the info icon including tooltip (3).

Regelmässige Ausgaben planen mit der ERP Agentursoftware MOCO

Regelmässige Ausgaben planen mit der ERP Agentursoftware MOCO

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Reports

The amounts are also considered in the financial overview, liquidity planning, and annual budgets, just like manually created individual planned expenditures.
Business Dashboard & Financial Reports
Annual Budgets Expenditures