How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Layout

General

Customize Proposals & Invoices to Match Your CI/CD

In the settings under "Layout" you can personalize the design and content of your proposals and invoices. This includes everything from the letterhead background (logo & sender details) to fonts, page margins, formatting, and colors.

General Settings

Settings > Layout > General

Under "General," you can choose basic settings depending on the letterhead background or envelope window. For example, page margins, font sizes & colors, text description width, page numbers, table header display, automatic numbering, etc.

Layout Rechnungen

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If you have additional layout requests, you can find information about the layout service here.

Font

Settings > Layout > Font

In addition to existing fonts, you can also use your own font combinations (.otf or .ttf format) for your documents.

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Letterhead

Settings > Layout > Letterhead

Briefpapier mit Logo und Absenderinformationen hochladen

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Upload a standard letterhead background as a base. This "frame" is customizable and includes logo and all sender information (including VAT or tax number) for proposals and invoices. For timesheets, a simplified letterhead (logo only) is typically chosen as the standard.

Additional alternative backgrounds can be selected in the document under "Print View" (for printing or download) and "Email Dispatch" via the dropdown on the right. For printing on pre-printed letterhead, choose "white".

The customizable background should include the following details

PDF in A4 size (210 x 297 mm) without crop marks
Optimal: RGB color space, resolution 150 dpi. The file size should be less than 300 kb.
Subsequent page: If using a different design from page two onwards, upload a two-page PDF – page two will then be used for all subsequent pages.

Note for Attachments
Generally, for attachments like terms and conditions, price lists etc., the same letterhead is desired. If no letterhead background should be displayed here, place a white area in the background of the attachment document before saving and uploading the attachment as a PDF. This will cover the letterhead background.

Proposals & Invoices

Settings > Layout > Proposals & Invoices

Layout Einstellungen Angebote und Rechnungen MOCO

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Info Block

You select the standard information on proposals and invoices here. These are displayed in the so-called "Info Block" in two columns at a self-definable position in the header area (above the title).

MOCO Fields
Fields that MOCO automatically offers

Own Fields
Own data about the customer, project, or invoice can be automatically displayed here
How own fields work

Designations

Settings > Layout > Designations

The salutation fallbacks and MOCO standard terms like "Total" can be individually overwritten here.

begriffe individualisieren

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Hourly Reports

Settings > Layout > Hourly Reports

Layout Einstellungen Stundenauszüge Unterschrift

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Settings can be made for the following items

Standard information, that should be displayed in the info block
Columns that should be displayed in the PDF extract (e.g., not the name but the amount)
Signature line for signing display

Mehr zu Einstellungen...