How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Overviews & Reports

Zoom: Detailed & Weekly | Workload per Person | Annual Overview | Planned vs. Actual

Zoom: Detailed & Weekly

Detailed

With the "Detailed" option, you can "expand" both the monthly and weekly views.

This makes the volume distribution more tangible and allows for more information to be displayed. For very small teams, the detailed view makes better use of the screen height.

Wochenansicht Zoom Kapazitätsplanung Personal & Projekte

Wochenansicht Zoom Kapazitätsplanung Personal & Projekte

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Weekly

Unlike the regular view, this displays the remaining hours per person per day.

Workload per Person

Get quick insights into workload and remaining capacity directly in your planning.

Live display of workload for the next 4 weeks (monthly view) or the next 7 days (weekly view).
Remaining hours (difference between Target and planned hours) per week (monthly view) or per day (weekly view).

Ressourcenplanung: Auslastung und Kapazitäten MOCO ERP Agentursoftware

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Settings

The live display can be disabled via "Select Teams" (click on the person icon at the top left).

By default, MOCO always shows the remaining hours when a person is under-planned or over-planned (< 80% or >120%) – otherwise, it appears only on mouseover. This display can be managed through the settings:
einstellungen planung reststunden

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Annual Overview

Reports > Planning

Overview of All Individuals and Teams for the Entire Year

MOCO displays the workload/capacity for the entire year across all teams and individuals. Here you can quickly see who still has capacity for new projects. Learn more

Bericht zu Auslastung und Kapazitäten des Personals

Bericht zu Auslastung und Kapazitäten des Personals

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Planned vs. Actual

Vergleich geplante und geleistete Stunden

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Per Planning Entry (1)

Directly in the planning, you can see for past entries how many hours were actually worked compared to the planned hours.

Per Month and Person, Project, Client, Company (2)

In the company report, client report, project report, and personal report, you can see how many hours were planned and actually booked per month. The planned hours are shown in the background as a curve (with mouseover info) for comparison.

Mehr zu Planung...