How does daily billing work?

Users cost 15 EUR per month. All persons listed under 'Active Persons' are counted as users. If persons are added or deactivated in the middle of the month, MOCO calculates proportionally on a daily basis. For this reason, the number of users or the amount on the invoice may be odd.

Are the costs dependent on user roles?

The costs are independent of the functions used. Access rights can be reduced or expanded at any time.

Cost control for freelancers / externals?

Users can be deactivated at any time. For example, freelancers can be activated only during working hours and MOCO will only calculate this activated time.

How does support work at MOCO?

MOCO is a Software-as-a-Service (SaaS) with > 40'000 users without a contract. As a product team, we personally take care of all your concerns. This has proven itself for the following reasons: Ensuring the best possible service quality. Problems and suggestions come directly to us (further development closely based on general needs). The subscription costs can be kept low for everyone. All users can contact us via the in-app service at the bottom right in MOCO. We respond promptly. Tip: Describe the request well and send a screenshot – this is the most efficient way to clarify a question for both sides!

Is there an online demo?

Yes. You can test MOCO for 30 days free of charge. The demo account can be converted into a paid account at any time.

Are training sessions possible?

Yes. On request, MOCO offers individual online sessions.

Where can I find a kind of "manual"?

On the website under » Features all areas and topics are illustrated and described.

Do you also have videos?

On our » Vimeo video portal you will find tutorials on various topics (regularly updated).

Can I also subscribe without a credit card?

Yes, MOCO can also be subscribed via SEPA direct debit. The option is only available in EURO countries. Attention: In case of withdrawal, penalty fees are incurred, which we pass on.

Do I have access to backups?

Backups are created twice a day. However, access to the backup is only possible with a Private Cloud (booking of your own server instance). Each account can regularly use the export options and if very important data has been deleted by a user by mistake, we can restore an earlier state from the backups on request. » More information on security & operation

Will I be informed about further development (included in the subscription)?

In the app, always click on the bell in the top right corner when it turns red! In addition, we send an overview of the latest updates to the account holder 4 times a year.

Can I manage two companies within one account?

If the companies are legally separate or if you need a separate invoice number range and separate reports, it is recommended to create one account per company. If persons are registered with the same e-mail address, they can simply switch between the accounts at the top right (globe symbol) .

Where can I access my subscription invoices?

All invoices are available for download in the settings under 'Subscription'. If you also provide an e-mail address for the invoice address, MOCO will automatically send the invoice to this e-mail address as well.

Time Tracking

General | Time Tracking

General

Settings > Time Tracking > General

Zeiterfassung Einstellungen MOCO

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Period Lock
The period lock locks the entire time tracking. No changes to time tracking are possible before the selected date. This can be particularly helpful when checking and invoicing times monthly.

Lock only a project or a service
Individual services that should no longer be booked can also be locked within the project. If you want to lock the entire project for time tracking, select "Lock services" at the top right in the project under actions.

Time Rounding
Under "Time Rounding" you can set whether time entries for projects should be automatically rounded by MOCO. The options available are:

Quarter hours or 5-minute increments and the variants:
a) Round down and up. For an entry under 15 or 5 minutes, it will always be rounded up.
b) Round up only

Display Remaining Hours
If a project, a service, or a person is budgeted, the available remaining hours can be displayed in time tracking. If you use the "Monthly Budget" option for projects, you can also set that for these projects the remaining hours display refers to the month.

Labels/Tags
Under "Labels/Tags" you can set whether MOCO should automatically suggest tags already used for the project when typing.
All information about the tags for time tracking

Time Tracking

Settings > Time Tracking > Time Tracking

Einstellungen Arbeitzseiterfassung

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Choose Basis for Target-Actual Comparison

If you use time tracking additionally, you can alternatively select working hours as the calculation basis for the Target-Actual comparison. This setting applies to the entire account.

Options:
a) Project time: Based on the recorded project hours (= regular time tracking).
b) Time Tracking: Based on the recorded working hours (supplementary time tracking from-to)
When choosing this calculation basis, time tracking is automatically activated for all users. If project time is the basis, you can choose whether to activate time tracking for each user.

Time tracking is optional – and is usually used in addition to project time tracking due to legal obligations. It can also be useful for completely capturing project time or automatically filling it up.
More info on time tracking