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Services

Services | Hourly Rates | Internal Hourly Rates | Standard Additional Services / Articles | Catalog | Service Catalog

Services

Under "Services", various aspects related to services can be predefined.


Settings > Services > Services

Record all usual in-house services that you offer to the customer or on which you track time as standard services for time tracking. All marked with a star are automatically filled in when creating new projects or can be selected there. These standard services can also be accessed via the service catalog in proposals and invoices. 
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Hourly Rates

Settings > Services > Hourly Rates

Here, the standard hourly rates are predefined for the customer. They can be overridden for a specific customer or project. If you add additional currencies to your account, you can also record the standard hourly rates in these currencies here.

Different Hourly Rates for a Customer (Price List)

If a customer's hourly rates differ from the standard hourly rates, select "Edit" > "More Options" > "Different Hourly Rates for Customer" in the customer's profile. A new tab "Hourly Rates" appears, under which you can define the deviations (own price list).
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Internal Hourly Rates

Settings > Services > Internal Hourly Rates

The internal hourly rate indicates what the person costs the company approximately per hour. It can be managed per person and year in the "Internal Hourly Rates" tab. The recorded standard value is automatically stored for all newly added employees and is also used for proposal calculations (both adjustable).

MOCO automatically transfers the internal hourly rates from 2023 to 2024, if none are currently entered there. With the transfer link (1), you can manually transfer all rates from the previous year to the selected year if needed (see illustration).
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This is how you calculate the internal hourly rate

In addition to the following compact overview, you can find more detailed information and an example calculation in this article.

Calculation basis: Total costs ÷ 1,272 productive working hours
Total costs: Annual salary (including 13th month, assumed bonus, etc.), ancillary wage costs, other ancillary costs that increase per employee (administration, workplace costs, operating costs, office supplies, coffee & beverages). Working hours 1,272  (average value assuming 75% productivity at a 100% workload).

Standard Additional Services / Articles

Settings > Services > Additional Services

Here you can predefine standard additional services (e.g., third-party services, flat rates, percentage overheads, etc.). These can be
  • Inserted into proposals and invoices through the service catalog
  • Added under "Additional Services" in the project 
  • Used/inserted when compiling catalog entries

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Catalog

Settings > Services > Catalog

The catalog allows you to predefine arbitrarily long sections of a proposal or an invoice.
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Example applications:
  • Complete sample proposals
  • Blocks of positions
  • Text descriptions
  • Individual services
Creating and editing entries
Tip: Create "proposal checklists" for various types of projects. If you create all the important positions for a project in one entry and later add them to a proposal, you can quickly go through and check which positions are needed or not needed. The huge advantage is that colleagues who are supposed to create proposals can no longer forget any positions in the proposal. Too often in practice, "trivialities" such as hosting are forgotten on the proposal.

Service Catalog

The service catalog summarizes all predefined items. You can directly access them in proposals and invoices (1).
Switch via the navigation (2) between predefined standard services, standard additional services, and free catalog entries (see above).

When creating a proposal for a client with different hourly rates stored, the stored hourly rates are automatically displayed when selecting the standard services.
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